green SIMPATHY PANTS
green SIMPATHY PANTS
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Shipment information
Shipment information
All our products are made to order. This means that they are only produced when they are going to be sold, which avoids unnecessary stock accumulation, with its consequent emissions. We could say that each of our products will be almost handcrafted exclusively for you :) Once you place your order, we produce it in our local workshops and you will receive it within a period of about 15-20 days. Once your order has been shipped, you will receive an email with a tracking link to monitor your package. Shipping costs will be automatically calculated and detailed at the time of confirming the purchase so that they are always approved by the customer before confirming payment. All orders have the 21% tax applied. Please note that the shipping price does not include taxes or customs fees that may arise for shipments to countries outside the European Union, therefore, TOO HIGH TO DYE will not be responsible. of these expenses.
Return information
Return information
Our returns policy is designed to make the process as easy and hassle-free as possible for our customers. We offer a 15 day return period from the date of delivery. Customers can return items for any reason, whether a change of mind or if the product did not meet your expectations. To initiate a return, customers can contact our customer service team via our email toohightodye13@gmail.com. Once we receive the returned item, We will issue a full refund, including the original shipping cost. There are some exceptions to our return policy. Personalized, custom-made items are not eligible for returns. Additionally, items that show signs of wear or damage beyond normal use cannot be accepted. We stand behind the quality of our products and want our customers to be completely satisfied. If If you have any issues with your order, please feel free to contact our team. We are here to help and ensure you have a positive shopping experience.